SUPPORT
Help Center
Everything you need to know before and after installing.
Windows will show you a warning. Here is why.
TRARO is independent software. It does not have a code signing certificate yet, so Windows shows "Unknown publisher" during installation. The file is safe and you can verify it yourself. The certificate is funded by the first sales.
Step 1 — Windows SmartScreen: You'll see a blue dialog saying "Windows protected your PC". Click "More info" (bottom-left), then click "Run anyway". You'll only see this once.
Step 2 — Revit security prompt: When Revit opens, select "Always Load" for the TRARO Add-in. You're done — TRARO appears in your Revit ribbon.
What the installer does
It detects the Revit versions you have installed, copies the add-in to the matching folder and registers the .addin file. It does not modify your models, does not alter your Revit configuration, and installs nothing else.
It detects the Revit versions you have installed, copies the add-in to the matching folder and registers the .addin file. It does not modify your models, does not alter your Revit configuration, and installs nothing else.
What data it sends
TRARO sends anonymous usage statistics so we know what to improve. It never sends your models, file names or any information about your projects.
TRARO sends anonymous usage statistics so we know what to improve. It never sends your models, file names or any information about your projects.
Troubleshooting
Cause: Security/Antivirus blocking FFmpeg engine.
Solution: Check folder write permissions. Frames (PNGs) are always saved as backup.
Solution: Check folder write permissions. Frames (PNGs) are always saved as backup.
Free version allows video only in Vertical IG (1080x1920). Change resolution to unlock, or buy PRO.
No. VIZ PRO unlocks the full visual system. The camera engine stays on the free plan — three full-quality export Passes, then a watermark. For the full engine with no watermark you need TRARO Freelancer or TRARO Pass.
Freelancer is a one-time payment and it is yours forever, with everything TRARO includes today. Pass is annual and adds every new Signature Series collection we publish while it is active.
Yes, though the time per frame grows with the size of the model. On very large models it is worth using a Section Box to limit what gets processed.
Simple mode is included in the free version. Standard and Advanced require the full license.
Your first three exports are full quality with no watermark. After that the free version adds a watermark and limits to the Architectural collection.
No. TRARO works with the view you already have in Revit. There is no render engine and no materials to set up.
Motion Dictionary
| Movement | Best For... | Technical Note |
|---|---|---|
| Traro Orbit | General introduction shot | Constant-height orbit, closes on your exact view. |
| Sentry Sweep | Measured facade reveal | Pendulum arc, returns to your level at both ends. |
| Andean Ascent | Emphasize vertical scale | Vertical ascent, crosses your view at the midpoint. |
| Raptor Approach | Dramatic approach to a detail | Radial dolly, crosses your view at the midpoint. |
| Ridge Soar | Classic crane shot for landscapes | Crane shot, opens outward — never closes in. |
| Traro Focus | Growing tension on one focal point | Straight dolly zoom — no diagonal, no rotation. |
| Southern Glide | Walkthroughs that need to feel human | Fixed duration, constant velocity, no easing. |
| Epic Rise | Opening shot of a video | Angle and radius grow together from your view. |
| Perfect Dolly | Long facades or corridors | No camera rotation — travels dead straight. |
| Symmetric Slide | Short loops for social media | Crosses your view three times, height accent at ends. |
| Hero Orbit | The closing hero shot | Lands exactly on your view with a crescendo descent. |
| Traro Drift | Aerial takes with real-drone feel | Harmonic loop in radius, center and height. |
| Hunter Launch | Low-to-high openings that land on frame | Wide turn, lands exactly on your view. Keep it short. |
| Raptor Dive | The dramatic closing fall | Fixed duration — speed is its identity. |
| Prey Lock | A tension fly-by that reads as a zoom | Closes to a graze, then opens back out. Keep it short. |
| Path Editor | Any custom shot | Free Bezier spline interpolation. |
Report a Bug: Send us a screenshot and log file.
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